Cash is the payment choice of the past. Debit – pay now, spend now – is the consumer’s preferred payment choice of the present and the future.

2010 saw debit payments overtake cash transactions in the UK for the first time, and this is increasingly the case around the world.

So isn’t it surprising how financial services companies have not yet come to grips with the debit opportunity? Our extensive research shows how it plays to the heart of an active relationship, and is a vital profit driver. Continue reading →

Are payments part of your financial services? Do you understand how prepaid cards fit?

From our experience in setting up and running prepaid propositions and business units alongside the wider payments portfolio, two crucial aspects of successfully positioning prepaid within a payment portfolio are:

• Understanding customer value
• Understand the fit with competing products and their customer propositions

Continue reading →