Your business
is our business

Hot thinking. Sharp delivery. That’s us. That’s ChilliMint. We’re a marketing and strategy consultancy specialising in retail financial services, with a wealth of knowledge and a passion for creative solutions.

We help clients throughout Europe identify and deliver on their highest value opportunities and most critical challenges, to transform their products, services and businesses – and we’ve been successfully doing so since 2009.

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Our mission

To help our clients exceed their goals and targets, by utilising our expertise and insight to enhance their businesses, products and services. We do this by challenging and motivating our employees, inspiring their entrepreneurial spirit to channel their energy, commitment and hot thinking into everything we do.

We are committed to:

Being the
partner of choice
for transforming
products, services
and businesses
the competitive
Driving a positive
sustainable impact

Our team

  • Alex-McVicker-thumb
  • Sarah Matthews
  • Neil 2018
  • Santosh Nakra-Shah
  • emily BLK
  • Simeon-Borisov-thumb
  • Lena Elvbakken
  • thumb-faiz
  • Gurj 2018
  • Ellie Lake
  • Andrew Jones
  • thumb-irma
  • Harvey
  • Brian Cunnington
  • Leonie Belz
  • thumb-haymesh
Alex McVicker

Alex McVicker

Senior Consulting Analyst

Alex helps to provide strategic recommendations to our clients, thorough research into digital payment innovations and product proposition analysis.


Sarah Matthews

Office Manager

Sarah is responsible for managing our office and all the administration activities associated with this, including all HR processes, accounting and company administration.

Neil 2018

Neil Ludvigsen

Research Analyst

Neil has recently joined us from the University of Kent where he graduated with a First-Class honours degree in History. He brings a level of journalism and creative writing to power ChilliMint’s Research & Insights development.

Santosh Nakra-Shah

Santosh Nakra-Shah

Managing Partner

San has over 20 years’ experience in retail banking and mobile. During this period she has held key roles in new product development, customer proposition design and business strategy, where she has been responsible for delivering many landmark product launches and new business propositions.

Since launching ChilliMint, San has worked primarily with Visa as the lead client interface across many of the leading UK&I Issuing Banks. In her role at Visa she has delivered more than 50 assignments ranging from proposition & product development, business insight and analysis as well as developing turnaround strategies that drive increased levels of customer engagement and bank profitability.

San brings her natural enthusiasm and proven industry experience to every assignment, using this to quickly understand the problem and develop new thinking and business solutions.

Emily Ward

Graphic Designer

Emily works closely with the Consultants and Senior Consultants bringing a creative flair to all of our work.


Simeon Borisov

Senior Consulting Analyst

Simon is an experienced consulting analyst and has a great amount of experience in project management, data modelling, analysis and insights. He has been actively involved in helping clients solve business problems and drive positive outcomes.

Lena Elvbakken

Lena Elvbakken

Consulting Analyst

Lena works closely with the Consultants and Senior Analysts on planning, research and analysis across a variety of projects.

Faiz Khan

Faiz Khan

Senior Consultant

Faiz has been with ChilliMint for over 4 years. He has quickly built an extensive experience in strategic business analysis and development. He has a real passion for helping clients attain their goals and resolve any problems.

Faiz has a degree in Finance and Economics from the University of Manchester and a Masters in International Business.

Gurj 2018

Gurjeev Satsavia

Research Analyst

Gurjeev has recently joined us from Manchester university, where he recently completed his Masters in Finance, graduating with Merit. He brings a level of enthusiasm and intrigue to each of the consulting assignments he works on.

Eliie Lake

Ellie Lake

Consulting Analyst

Ellie works closely with the Consultants and Senior Analysts on planning, research and analysis across a variety of projects.

Andrew Jones

Andrew Jones

Managing Director

With a career spanning more than 30 years, Andrew has held a variety of executive positions in banking and the mobile industry.

He has a proven aptitude for strategy development, P&L and commercial management and in leading all categories of retail banking products and services; from savings, mortgages and loans to the full range of current accounts, including cards and payments.

Irma Mazeike

Irma Mazeike

Senior Consulting Analyst

Irma has a great amount of experience in data analysis and insights, and helps our clients make sense of the data, solve business problems and drive positive outcomes.


Harvey Dayal

Senior Consulting Analyst

Harvey is an experienced consulting analyst in payments, cards and current account banking products. He has been actively involved in helping clients solve business problems and drive positive outcomes.

Brian Cunnington

Brian Cunnington

Managing Partner

Brian has over 35 years experience in banking and payments, specialising in new technologies and payment services. He has particular expertise in market and customer adoption of payments. Recently, he’s helped shape the payments architecture for a challenger bank and designed a business architecture at an industry level for a future payments environment.

Brian has a deep understanding of payments and card issuing and the associated systems and processes, including a thorough knowledge of payment regulations. His extensive experience in product management and development, project management and planning ensures he is able to stand in the shoes of the client and their customers.

Leonie Belz

Leonie Belz

Consulting Analyst

Leonie works closely with the Consultants and Senior Analysts on planning, research and analysis across a variety of projects.


Haymesh Mistry

Senior Consulting Analyst

Haymesh is an experienced consulting analyst in payments, cards and current account banking products. He has been actively involved in helping clients solve business problems and drive positive outcomes.

We’re experts in the banking, finance and marketing industry with a melting pot of skills and knowledge. Our consultants have worked their way up from junior to senior management and executive director positions across a multitude of roles; from banks, industry bodies, acquirers, processing schemes, ATM networks and debit and credit card businesses to mobile and international payment systems, contactless, mobile and prepaid, to name a few.

We have a unique insight into what it takes to be successful, thanks to our experience of taking responsibility for business performance, directly managing product and business P&Ls, as well as developing and launching new products and propositions. Our first-hand knowledge of initiating change, running product operations, services and systems, and our deep understanding of the industry throughout Europe means we are able to fully appreciate the challenges your business faces.

Our values

Our values set us apart from the crowd. Their presence throughout every part of our business is reflected in the solutions we define for our customers, and make us who we are: the hot thinking financial consultancy with a passion for results.

We’re fanatical about our clients. Helping them overcome their challenges and achieve their goals is at the heart of our company. Our philosophy is to continually refine, tailor and expand our offerings, to help our clients drive their business growth. After all, their success is our success.

We couldn’t be more proud of our employees. Each has knowledge, experience and passion at their core. With their energy and insight comes the game-changing solutions that we offer. We believe investing in each person’s development, fostering enthusiasm and ambition is pivotal to delivering the ChilliMint promise: hot thinking. Sharp delivery.

We believe in solutions that transform a customer’s business. That’s why we think smart and go the extra mile; creating new possibilities and generating value that sees our clients get ahead. Our experts have the unique ability to step into the customer’s shoes, challenging convention and finding new perspectives.

Doing the right thing at all times is integral to who we are and what we do. Respect, hard work and honesty are the heart of our business and are fundamental in all our actions. We aspire to the highest professional standards, value client confidentiality and put our people first. We are accountable for our deliverables, keep our promises and remain transparent and objective at all times; ensuring we forge positive relationships with colleagues and clients alike.

Growth is about developing our expertise, success and reputation – that’s why we have big ambitions in all three areas. We strive to nurture cutting-edge thinking and capabilities that will deliver the results our customers need to thrive in their competitive markets. Through delivering hot thinking and fresh solutions, we have established a reputation as a catalyst for change, identifying new opportunities and enabling us all to achieve our goals.



6/8 The Old Post Office, Old Square, Warwick, CV34 4RA
01926 492112



Working at ChilliMint is both rewarding and challenging. You’ll be immersed from the start, giving you the opportunity to rapidly learn about, and prove yourself in, the financial services and banking sector.

We will match your commitment to us with all the encouragement and support you need to develop and maximise your potential. We are excited to offer huge opportunities to help you progress on your career path, from consulting analyst to full partner.

We work in small teams and from day one, you will be exposed to live projects and have delivery responsibilities. Additionally, you will be in direct contact with directors, partners and senior level clients. Whatever your level, you will be expected to contribute to team debates and client meetings. The below diagram illustrates the career path you could experience at ChilliMint.

Careers path

Career path


2x Graduate consulting analysts

We’re on the hunt for two ambitious, hard-working graduate consulting analysts to join our busy team.

This ambitious role will involve:

  • Working on a variety of client projects simultaneously
  • Conducting analysis and research on banking and financial services, across the UK and European markets, including specific research into product and service innovations, new launches, innovations and developments (e.g. ApplePay) in the industry
  • Undertaking more specific research into a client’s performance and the specific products they offer, to identify strategic growth opportunities
  • Writing reports, creating presentations and delivering back to directors and eventually to clients
  • The opportunity to travel with directors on client visits, both nationally and internationally

Essential Skills

  • Excellent academics with a minimum 2:1 degree. Preferred subjects include marketing, economics, management, business, finance, sciences or maths – but all will be considered
  • Hard-working, ambitious and driven to succeed in a consulting environment
  • Motivated by being part of a small business, with the potential for a long-term equity share
  • Highly personable; communicates with gravitas, both verbally and in writing
  • Ability to work independently but in a problem-solving, team-oriented environment
  • Commercial, able to understand financial services
  • Pragmatic and logical with a good head for numbers, able to spot trends in data
  • Strong Microsoft Office skills (particularly PowerPoint and Excel)
  • Language skills are desirable but not essential

Apply here